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5 Ways to Step Out of the Center of the Business

As the decision makers, leaders set the culture. We decide what is allowed and tolerated (and what isn’t). If we walk around and make comments that we will do something so it’s done right, the team will quit trying. If we walk around saying no one understand, no one will try. If we only allow one way, our way, the team will quit trying to come up with new ideas and solve their own problems. When we put ourselves at the center of everything, we become a bottleneck and on call 24/7. Jessica Dewell and Stephanie Sims talk in depth about 5 ways to step out of the center of business and let the business work for you.


program 20 - 5 ways to step out of the center of the businessStarting the conversation…

  • We all know someone (and maybe that someone is who looks back at us in a mirror) that has become THE solution. Its hard to be that person…been there. It’s hard to work for that person…been there too. But why? Why is it so hard?
  • focusing on how each person shows up to do the work and be fulfilled.

Host: Jessica Dewell    Co-host: Stephanie Sims

What You Will Hear:

When our identity become intertwined with our company, and our role.

When the leader is in the center and is a bottleneck.

Problems that indicate culture of being the center of everything.

Mission vision values is the first step to shift away from people at the center (and put the company at the center).

Culture comes from each action of the leader.

Skills AND personal values line up.

Team building from skills and strengths. Knowledge helps us have difficult conversations.

Use the exercises of strategy and set goals every day.

Better set of questions to find the root cause and learn from experience. There is always change.

4 steps to problem solving everyone can learn and use (and then…make it right).

Self awareness and the problem solving process to break the default response.

Transparency in the mission, the goals, and the road map.

Road to more ideas and getting the team all-in is about communication.

Take a break (already!).

Mistakes are the foundation of learning.

Create space to give each person on the team a chance to have a voice.

Notable & Quotable

Stephanie Sims: We are hesitant to look at the data that defines the problems we face.

Stephanie Sims: We want to feel like people count on us.

Jessica Dewell: Our culture is set by every action [the leader] makes.

Jessica Dewell: Time spent up front to simply state vision and mission to what we do, how we find customers and deliver product sets the stage for expectations.

Stephanie Sims: Values of business are central to every position in the business. (If not, its a personal value.)

Jessica Dewell: When the company’s values are the leader’s values, others won’t live the values the same way the leader does. It creates disappointment and frustration for the leader.

Stephanie Sims: When we put ourselves at the center, we are not at our highest and best.

Jessica Dewell: Look at and build the skills we need to move through difficult situations.

Jessica Dewell: (Each of us is a link in the chain) and each one of us has strengths and weaknesses. We must be aware of the weaknesses across the team.

Jessica Dewell: decisions are made for the point in time we are working in – be invested in the outcome for now…we can always change later.

Stephanie Sims: What makes business better: create an environment of vulnerability.

Jessica Dewell: If we don’t use problem solving…our people will not problem solve.

Stephanie Sims: Build our muscle of self awareness through the problem solving process.

Stephanie Sims: Willingness to appear as a non-typical leader.

Jessica Dewell: We want our teams to learn more skills. And, that means they need to make mistakes.

Tags:  decision maker, leader, solution, assumptions, control, risk, problems, hesitation, root cause, recognition, scaling, essential, shared meaning, skills, strengths, burnout, values, decision making, guidelines, failure, attempt, learning, transparent, problem solving,